In the quiet hours

It is early morning here as I write. Without making too much of what I am about to say, this is a time I feel for reflection. Almost one year ago my mother died. She had been in hospital for six months. As with most of my posts there is always an edge of criticism at least, and I do not have any hesitation in naming those who deserve to be named, in my view. My mother ws 93 when she died. She lived for many years in Epsom, renting her flat from The Epsom and Ewell Housing Association. They are an excellent charity who look after all their residents very well.
However there are certain private care companies who attend to those such as my mother, who have reached the stage where much more needs to be done for them. One early evening I was sitting outside in my car when her carer went into her flat. I saw the bathroom light go on, then about thirty seconds later her 'carer' left. A very short visit I thought. I rang the Epsom Social Services about this cursory visit and in due course another company took over. This company was Absolute Care who took over early in Spring 2010. I specifically pointed out to them that it would be necessary to make sure that my mother ate her meal during their visit, because I knew she was very lax in that respect. One day in June 2010 when I visited her flat, my mother had suddenly disappeared.  She had been taken to hospital and no one had notified me.  My mother was dehydtrated and was suffering from malnutrition. So much for care then ! Without saying too much more the so called carers did nothing more than make their call and move on to the next, according to their schedule, not what was needed by the person in need.  I found their daily reports which stated such things as 'my mother had already eaten' when they called. It seems that these care companies do very little and are paid vast sums of money by the local authorities. These are the fruits of privatisation which go hand in hand with no accountability it seems.